merculine™ · Support

Track your order.

All merculine orders include full tracking. Once your order has been dispatched, you'll receive a tracking number via email from our fulfilment team.

01

Check your email

After your order is dispatched, you will receive a shipping confirmation email containing your unique tracking number. Check your inbox and spam folder.

02

Copy your tracking number

Your tracking number will be in the shipping confirmation email. Copy the full tracking number provided.

03

Track with your carrier

Paste your tracking number into the appropriate carrier tracking portal below. United Kingdom and EU orders ship via FedEx. United States orders ship via UPS.

Carrier Tracking

FedEx

UK & EU orders

Track on FedEx →

UPS

US orders

Track on UPS →

Haven't received your tracking email? Please allow up to 2 working days for order preparation. If you still need help, contact us at care@merculine.com